FAQ / Orsay

How much is admission to the Musée d'Orsay?

Admission prices for the permanent collection and special exhibitions can be found here. Admission for AFMO members is free. If you purchase tickets at the Musée d’Orsay, you can save them and get reduced rates at the Gustave Moreau National Museum and the Palais Garnier during the following week.


Which days is the Orsay closed?

The museum is closed every Mondays, January 1, May 1, and December 25.


Where are the Orsay entrances located?

Musee d’Orsay is located at 1, rue de la Legion d’Honneur, 75007 Paris
 There are 4 entrances, marked A, B, C, D.

Entrance A:  individual visitors who have not either purchased tickets yet or hold passes.
Entrance B:  adult groups with reservations.
Entrance C:  priority access for AFMO members, guests with advanced purchased tickets, pass holders, and those with special needs and disabilities.
Entrance D:  school groups with reservations.

For special events with AFMO, such as Patron Pass Tours, members should meet at the Montherlant entrance: 9, quai Anatole France, located on the Seine side of the museum.  view access plan »


How can I best avoid lines at the Musée d'Orsay?

It is recommended you purchase tickets in advance, or purchase a membership with AFMO. You may also by your tickets online. more info »


Is it necessary to reserve group visits at the Orsay?

Yes. There is no admittance for groups without prior booking, with or without a guide. Groups are admitted by reservation only, Tuesday to Saturday, 9.30am to 4pm (Thursdays until 8pm). If you are organizing a school visit, please go here »


How can I reserve a private tour as part of my AFMO benefits?

Select AFMO members benefit from one or more private tours. To schedule a private tour, please call the AFMO office +33 1 40 49 47 80 or email membership@aforsay.org. 


How can I find a lost item at the Musée d'Orsay?

Contact the Musée d’Orsay’s lost property department online by filling out this form.


How can I make purchases from the museums' gift shops?

The Musée d’Orsay’s bookshop-gift shop is open from Tuesday to Sunday, from 9:30am to 6:30pm, with late night opening on Thursdays until 9:30pm. Direct access to the gift shop is through entrance C, located at the entrance to the museum. You may also access the museum’s online gift shop.

Remember, AFMO members benefit from reduced rates! Members received the a 5% reduction at the gift shop, 10% off in the restaurant, and 20% off the rental of audio guides for a member and one guest.


How can I obtain the rights to use images of works of art from the museums' collections?

Permission to publish images must be obtained by sending an application in writing to the director of the Musée d’Orsay. The Réunion des Musées Nationaux (RMN) owns the rights to images of all works of art within the museums of France. These images are able to be ordered on their website at www.photo.rmn.fr.

The Art Resource is the American affiliate to the RMN. For access to their images, please visit www.artres.com.


How can I find information on a specific work of art at the Musée d'Orsay on the museum's website?

The Musée d’Orsay’s website provides a complete catalogue and a Works in Focus section with information on the museum’s collection.


How can I find information about American Art in France?

The La Fayette catalogue, created in 2006 within the Musée du Louvre, offers a bilingual online inventory of over 1800 works produced between 1620 and 1940 by American artists now kept in French public collections. The catalogue includes over 1150 digital color images, a French bibliography, a timeline, and historical and thematic texts on American art. It includes works of art of all media except prints and photography. The complete catalogue can be accessed online »


How can I arrange an event at the Musée d'Orsay?

To arrange an event at the Musée d’Orsay, please email location@musee-orsay.fr


How is the Musee d'Orsay accessible for disabled visitors?

Seniors and guests with disabilities or special needs are welcomed to enter the museum directly without waiting inline (Entrance C). The Musée d’Orsay provides free entrance for guests with special needs with one accompanying guest or helper.  Wheelchairs are available from the cloakrooms on deposit of an identity document. Folding chairs are available as well for those who have difficulty standing.  The whole of the museum area, temporary exhibitions and commercial areas can be accessed using elevators and access ramps.


Do the museums allow photography?

Photography and filming are not allowed in the museum galleries. Reproductions of most of the works in the collections can be downloaded from the website.

For permissions for professional photography/filming companies and media productions, learn more »

For inquires for permission to photograph or film within the museum, please call +33 (0)1 40 49 47 42.


Does the museum provide guided tours?

The Musée d’Orsay offers private adult tours. learn more »


How can I get permission to draw or paint in the museum's galleries?

Freehand pencil sketches, not exceeding 30 x 60 cm, are allowed. However, for groups, previous authorization must be requested when the booking is made.

Copyists:
  The Musée d’Orsay states: Copying museum works of art, by professional or amateur copyists, or by art school students, requires an individual authorization. learn more »